Engineer Ashraf El-Samaligy, Head of the New Port Said City Development Authority – Salam Misr and Supervisor of West Port Said City, announced the implementation of a comprehensive emergency plan and the elevation of maximum readiness levels across all sectors of the authority.
This comes in line with the directives of the Minister of Housing, Utilities, and Urban Communities, with the objective of maintaining uninterrupted services and ensuring a safe and stable environment for citizens during the Eid holiday.
A Central Operations Room Operating 24/7 to Oversee Utilities and Services
The Head of the Authority stated that the emergency plan is designed to improve the efficiency of vital utilities and strengthen the readiness of field teams to respond immediately to any emergencies or unexpected malfunctions, ensuring the continued delivery of high-quality services to residents throughout the official holiday.
To guarantee continuous monitoring of services, a permanent headquarters for the central operations room has been established to operate around the clock without interruption, allowing ongoing follow-up of conditions across the city and direct coordination among all sectors.
Monitoring efforts are being carried out in cooperation with Assistant Head of the Authority Ashraf Ayman and Execution Director Mohamed El-Naggar through the deployment of specialized field teams to inspect drinking water networks, sewage systems, and the stability of electricity services. The teams are also tasked with rapid technical intervention to address any issues and respond immediately to citizens’ complaints.
Strengthening Cleaning and Beautification Campaigns and Removing Waste from Streets
Engineer Ashraf El-Samaligy emphasized the need to intensify daily cleaning campaigns, remove waste and accumulations from main roads and residential neighborhoods, and continue maintenance and beautification work in green areas. Irrigation networks are also being monitored to preserve the city’s organized and aesthetic appearance throughout the Eid holiday.
The Head of the Authority further stressed that no violations related to illegal construction or encroachments on state-owned lands and properties will be tolerated during the holidays.
He explained that a strict security and monitoring strategy has been prepared in coordination with the authority’s security director, Attia El-Sayed, including continuous inspection campaigns and patrols to detect violations and take immediate legal action against offenders, ensuring urban discipline is maintained and preventing any abuses.
Rapid Response to Citizens’ Complaints and Continuous Handling of Reports
El-Samaligy noted that communication channels with citizens will remain fully operational throughout the day to receive reports, complaints, and inquiries, while ensuring immediate handling of emergency situations and providing the required support to residents as quickly as possible.
These measures come as part of the New Port Said City Development Authority–Salam Misr’s ongoing commitment to enhancing the efficiency of essential services and achieving the highest levels of preparedness during official occasions, contributing to improved quality of life and providing citizens with a safe and civilized environment.