While millions of Egyptians were enjoying the blessed Eid Al-Adha holiday with family and friends, thousands of workers continued to operate around the clock across various sites in new cities, drinking water stations, wastewater treatment plants, control rooms, and operation and maintenance centers. Their goal was to ensure uninterrupted service delivery and preserve the level of living standards citizens are accustomed to.

During the Eid period, new city authorities, along with drinking water and wastewater companies affiliated with the Ministry of Housing, Utilities, and Urban Communities, went beyond routine operations.

They provided a practical example of the scale of effort behind what citizens experience daily—clean streets, well-maintained parks, continuous water supply to homes, smoothly functioning sewage networks, and uninterrupted services regardless of holidays or official occasions.

These efforts come in line with the directives of Engineer Randa Al-Menshawy, Minister of Housing, Utilities, and Urban Communities, who stressed the importance of elevating readiness across all new city authorities and water and wastewater companies during Eid Al-Adha.

She emphasized ensuring continuous service delivery at the highest levels of efficiency and quality, monitoring essential utilities around the clock, and responding swiftly to emergencies and complaints.

Dr. Walid Abbas, Deputy Minister of Housing for the New Urban Communities Authority, also followed up on operational plans and readiness across new cities, directing teams in operation, maintenance, cleaning, landscaping, and utilities departments to maintain full capacity throughout the holiday period. This approach ensures the preservation of the cities’ civilized appearance and the uninterrupted provision of services at the required efficiency.

Cities That Never Stop Operating

Across dozens of new cities nationwide, cleaning, maintenance, and landscaping activities continued without interruption during the Eid days. Authorities implemented intensive plans to remove waste from residential areas and main and secondary roads, clean streets and public squares, and monitor public lighting and infrastructure maintenance.

Work also continued on maintaining green spaces, public gardens, and parks, which saw heavy visitor turnout from families during the holiday. Activities included grass cutting, trimming trees and palm trees, maintaining irrigation systems, and removing agricultural waste to preserve the aesthetic and civilized appearance of the cities.

These efforts reflect the state’s approach to managing new cities as integrated urban communities, where the role extends beyond providing housing units to offering a modern lifestyle based on service quality, sustainability of utilities, and continuous improvement of the urban environment.

Water Services Never Take a Break

While cleaning, landscaping, and infrastructure services represent the visible side of city operations, another equally important aspect lies in the efforts of drinking water and wastewater companies affiliated with the Ministry of Housing during the Eid period.

Water is an essential service that cannot be interrupted, which is why these companies declared maximum readiness well before the holiday began. Emergency rooms, hotlines, and monitoring centers operated continuously around the clock.

Throughout Eid days, operation and maintenance teams worked at drinking water production plants, wastewater treatment plants, pumping stations, and main and secondary networks. Continuous monitoring systems were implemented to ensure stable pressure levels, high water quality, and full operational efficiency.

Emergency and field maintenance teams were also deployed to respond quickly to any sudden faults or citizen complaints, ensuring uninterrupted service despite holiday conditions.

Operational indicators confirmed the success of these measures, as the Eid period passed without any noticeable impact on service levels. This reflects the significant progress achieved in the drinking water and wastewater sector in recent years, supported by major state investments in this vital field.

The Unsung Heroes Behind the Scenes

Despite the festive atmosphere, thousands of employees in new city authorities and water and wastewater companies did not take full holidays, as the nature of their work required them to remain on duty to serve citizens.

Teams working in operation, maintenance, cleaning, landscaping, utilities, security, monitoring, emergency response, and rapid intervention units remained active around the clock, tracking field conditions and addressing any emerging issues to ensure the smooth flow of life in new cities.

These workers represent a model of public service personnel operating behind the scenes, while their efforts are directly reflected in the quality of services citizens receive every day.

A Renewed Image of New Cities

In recent years, the state has succeeded in reshaping the perception of new cities. They are no longer seen merely as residential developments but as fully integrated models of quality of life, advanced services, and modern infrastructure.

Operational efficiency, maintenance, and service continuity play a central role in strengthening this image. Success is now measured not only by the number of housing units or size of projects but also by the ability to sustain service quality, maintain urban standards, and ensure the long-term sustainability of utilities.

Accordingly, the efforts witnessed during Eid Al-Adha in new cities highlight a practical example that the state not only builds cities and projects but also manages and preserves them, ensuring their continuous efficiency for present and future generations.

The State Remains Present for the Citizen

The work carried out by new city authorities and drinking water and wastewater companies during Eid Al-Adha delivers a clear message: state institutions operate continuously, and essential services do not stop under any circumstances.

These efforts also confirm the effectiveness of the operational system within the Ministry of Housing, the New Urban Communities Authority, and the Holding Company for Drinking Water and Wastewater and its subsidiaries in managing vital services based on modern standards of readiness, proactive planning, and rapid response.

Ultimately, while citizens may not see control rooms, emergency teams, or workers inside stations and networks, they directly experience the results of their efforts through stable water supply, continuous services, clean streets, and well-prepared parks throughout the holiday.

This reflects the essence of Egypt’s New Republic vision: continuously operating institutions, efficiently managed infrastructure, high-quality services delivered to citizens, and modern cities designed to ensure a better and more sustainable life for all Egyptians.