Engineer Sherif El-Sherbiny, Minister of Housing, Utilities, and Urban Communities, supervised the progress of the registration process for citizens completing the online form to obtain alternative housing.
These measures aim to facilitate citizens’ access to their rights under the framework of the Old Rental Law, with a focus on organizing the relationship between landlords and tenants. Applications are being submitted through the Digital Egypt Platform, which officially launched the service on October 11.
The Minister emphasized the importance of simplifying procedures to make them easily accessible for all citizens. He also pointed out the availability of a tutorial video that explains how to complete the online form, accessible through a dedicated link. In addition, a customer support service has been provided to assist applicants facing any technical issues via the hotline number 15999.
To apply, citizens must first create an electronic account (if they don’t already have one). After that, they should select the “Alternative Housing” option from the main page to begin filling out the application form. The process requires reading and agreeing to the terms and conditions before proceeding with registration.

The first stage involves identifying the type of rental relationship, whether the applicant is the original tenant, one of the spouses, or an heir to the rental relationship. In cases where the rental relationship has been transferred, the degree of kinship must be specified.
Next, the applicant enters personal data, including full name, national ID number, governorate, phone number, and email address (if available). This stage also covers employment details such as educational level, current occupation, monthly and annual income, and social insurance status.
The next step focuses on entering details about the rented unit, using electricity meter data for automatic address entry. If certain details are missing, they can be added manually, such as the unit’s area, monthly rent value, start and end dates of the rental agreement, and other relevant information.
The fifth stage requires entering data about family members residing in the rented unit, including spouse or ex-spouses (if any), children with their national ID numbers, and any other individuals living in the same household.
The sixth stage addresses the health status of the unit’s residents. Applicants must specify if any household members are persons with disabilities and upload their Integrated Services Card information, if available.
In the seventh step, applicants must provide information about any economic or commercial activities related to the family, such as tax registration numbers or commercial records.
The process concludes with a thorough review of all entered information before final submission to ensure its accuracy. Applicants are required to sign a declaration confirming the validity of the provided data, noting that any false or misleading information may result in legal consequences and disqualification from receiving support.
Once all steps are completed and all required data has been entered, applicants can click the “Submit” button to finalize the registration. The Ministry of Housing stressed the importance of providing accurate information to ensure smooth and efficient processing of applications without delays or complications.
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